Building PM Processes

Building Unbreakable PM Processes

Tool Format: Word Document (editable)

Included:

• 1 LIVE strategy session
• Video-based learning lessons to work at your own pace
• Plus editable templates for the following:  Client Onboarding and Property Onboarding Process,  Listing, Application Processing, Leasing, and Move-In Process,  Rent Collection, Delinquency, and Eviction Process, Requested Maintenance Process,  Lease Renewals, Periodic Inspections, Move Outs, Make-Ready, Security Deposits, and Disposition Process, and the Client and Property Offboarding Process
• FREE Bonus #1: 63-Unit Scattered Site Acquisition Planner
• FREE Bonus #2: 30-Unit High Touch Multifamily Onboarding Planner

Summary:

Are you looking to streamline your property management operations and create a solid foundation for success? Join our comprehensive course on Building Unbreakable Property Management Processes and discover how to establish efficient and effective processes that will enhance your customer fulfillment and drive business growth.

As part of the Customer Fulfillment component of your business, I will guide you through the process of building unbreakable processes that cover every aspect of property management, from client onboarding to property offboarding. You will learn how to optimize each step of the customer journey to ensure exceptional service delivery, resident satisfaction, and maximum profitability.

Throughout the course, we will cover essential topics such as:

1. Client Onboarding and Property Onboarding: Learn how to create a seamless onboarding experience for new clients and their properties. Discover strategies for gathering all necessary information, setting clear expectations, and establishing effective communication channels to foster strong client relationships from the start.

2. Listing, Application Processing, Leasing, and Move-In: Master the process of listing properties, processing rental applications, executing lease agreements, and facilitating smooth move-ins. We will provide insights into best practices for resident screening and ensuring a positive move-in experience for new residents.

3. Rent Collection, Delinquency, and Eviction: Develop robust systems for rent collection, delinquency management, and eviction processes. Learn how to set up efficient rent payment systems, implement proactive delinquency reduction strategies, and navigate the eviction process in compliance with legal requirements.

4. Requested Maintenance: Discover how to handle maintenance requests effectively and efficiently. Learn how to prioritize and delegate maintenance tasks, communicate with contractors, and ensure timely and satisfactory resolution of maintenance issues to enhance resident satisfaction and property value.

5. Lease Renewals, Periodic Inspections, Move Outs, Make-Ready, Security Deposits, and Disposition: Gain insights into managing lease renewals, conducting periodic inspections, handling move-outs, coordinating make-ready processes, and managing security deposits and their disposition. Learn how to optimize these critical stages to ensure a smooth transition between residents and maintain property value.

6. Client Offboarding and Property Offboarding: Learn how to create a seamless offboarding experience for clients and their properties.

By the end of this program, you will have a solid understanding of the key processes required for successful customer fulfillment in property management. You will have the tools and knowledge to create efficient workflows, minimize risks, enhance resident satisfaction, and optimize profitability.

Don't miss this opportunity to build unbreakable property management processes that will set your business apart. Enroll in our Building Unbreakable Property Management Processes Program today and unlock the potential for exceptional customer fulfillment and sustainable business growth.